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Customer Service

  • Contact Information
  • Shipping Information
  • Warranty Policy
  • Returns
 
Contact Information:  
 
Tempo Golf Components is located in Wisconsin Rapids, WI 54494.   Office phone number is 520-505-8658.  Cell number is 920-652-6346.
Email address is: tempogolfcomponents@gmail.com
 
Address:  1431 17th Street South
               Wisconsin Rapids, WI 54494
 
Phone:  715-712-3491
                
 

Shipping Information:

Domestic Orders: 

I try to ship all in-stock components in 1-2 days if I am able to ship your order complete. If any item(s) are not in stock generally your order will ship complete in 4-5 days after it has been received. I will make every effort to inform of expected ship date and notify if there will be any delay with shipment of your order.
 
Most shipments are made either by Fed Ex Ground or USPS Priority Mail and shipping time is typically 2-5 business days depending on the distance from Idaho.  
              
As standard practice all orders will be left at designated address by shipper.  If you desire to have proof by signature (Indirect, Direct, or Adult) with delivery please note with placement of order or send separate email with specific shipping/delivery instructions.  Tempo Golf Components will not accept responsibility for stolen packages from residential doorsteps if shipper, (Fed Ex, USPS, UPS) can show proof of delivery documentation with or without signature.
 
International Orders:
 
I ship worldwide with USPS Priority Mail International (3-5 days) as my carrier of choice.  Shipments can also be made by Fed Ex and UPS.  Every effort is made to minimize shipping costs and often shipping costs end up being less than initially collected for. The local post office is very good at working with me to reduce these shipping costs. If the actual shipping costs are less than charged for at time an order is placed a refund will be issued through PayPal. 
 
For all international orders request an invoice by email so I can best determine what the shipping charge will be and you can then pay once you receive my invoice.  Do not enter your order from my website as only domestic shipping charges are calculated. 

Warranty/Policy:

Tempo Golf Components is committed to providing products of the highest quality and value in the golf component industry.  Satisfaction is guaranteed and any product may be returned for 100% refund provided it is new, unused and in its original packaging.

Any driver, fairway metal or hybrid that dents on the toe, heel, crown or sole from miss-hits is not covered by implied warranty. Tempo Golf Components will repair or replace defective components with the same component if available or a similar component or equal or greater functional value at our discretion.

All composite shafts 47 inches and under are covered by a lifetime limited warranty. Shafts will be warranted only if they were properly installed with no sign of abuse beyond regular daily play.
Shafts broken in the middle or in the grip section are NOT covered under warranty.  Shafts broken at the tip are likely caused by improper assembly or extreme heel and toe shots but will be considered for replacement.  Each shaft will be individually evaluated for replacement consideration.  Please avoid hitting graphite shafted components from driving range mats;  this too will void any implied warranty.

For all warranty claims please contact Tempo Golf Components to receive instructions on how to properly handle your warranty claim.

 

Returns:

Should a return ever be necessary please contact me at 520-505-8658 to discuss and receive a RMA.  Without an RMA returns will not be accepted.